Contact · Editorial desk

Talk to the desk.

Corrections, tips about operator networks, partnership questions and reader feedback — we read everything that lands in the inbox.

SisterSitesNZ is a small independent desk publishing from New Zealand, and the fastest way to reach us is email. We answer correspondence in the order it arrives, usually within two working days, and we publish corrections on the page where the error first appeared — dated, signed and linked from the original sentence so a returning reader can see what changed.

If you've spotted a factual mistake, a stale bonus term, a sister-site relationship we've missed or an operator network that has changed hands, please tell us. We'd rather hear it from a reader than leave the wrong information sitting on the page. Tips that pan out are credited by name where the contributor agrees, and never shared otherwise.

Corrections & tips

For anything to do with the casino directory — a brand we've placed in the wrong network, a licence number that no longer resolves, a withdrawal time that has slipped, a bonus term that has been rewritten — email [email protected] with the URL of the page in question and, if you have it, a screenshot or a link to the operator's own source. Our methodology for how corrections are weighed lives on the How we rate page.

Editorial & press

For interview requests, comment for a story, syndication of an article or invitations to speak about the New Zealand market, write to [email protected]. Please include a short outline and a deadline; we'll come back with a named writer rather than a generic press response.

Operators

If you run a brand or a network we cover and want to flag a factual change — a new licence, a re-platform, a brand sale, an updated bonus policy — write to [email protected]. We don't accept paid placement, sponsored rankings or commission arrangements, so please don't pitch any of those; on the other hand we do want accurate information on the page, and a short note from the compliance team is the most reliable way to keep it that way.

Readers needing help

If you're a player and gambling is causing harm — for you or someone close to you — please don't email us first. Call the New Zealand Gambling Helpline on 0800 654 655, free and confidential, 24 hours a day. Our Responsible Gambling page lists the other free services available in Aotearoa, including self-exclusion, peer support and Māori- and Pasifika-specific providers.

What to expect after you write

A real person reads every message. Routine corrections are usually live on the site within 48 hours of being verified, with a dated note underneath the affected paragraph. Larger queries — anything that needs a writer to revisit a brand or remap a network — take longer, and we'll say so in the reply rather than leave you waiting in silence. We don't use auto-responders and we don't outsource the inbox.

Reader questions

Frequently asked questions

Use these notes before sending corrections, operator updates or reader tips so the desk can verify the issue quickly.

What should I include in a correction?

Send the page URL, the sentence or section that looks wrong, and any source that supports the correction, such as a licence record, terms page or operator notice.

Can readers send information anonymously?

Yes. You can send a tip without asking to be named. We do not publish reader details unless the reader clearly agrees.

Do you accept operator updates?

Yes, if they are factual updates such as a licence change, brand sale, platform move or corrected terms. We do not accept paid ranking requests.

How quickly are corrections reviewed?

Routine corrections are normally checked within a few working days. Larger network or licence changes may take longer because they need source verification.

Can I send screenshots as evidence?

Screenshots can help us understand the issue, but we still prefer a live terms page, public register, archived source or operator document that can be checked independently.

Will you change a review because an operator disagrees with it?

Only if the operator provides evidence that the current page is wrong or incomplete. We do not remove fair criticism, risk notes or cautious wording because it is commercially inconvenient.

Maintained by

Michael Parrant
Michael Parrant

Casino review writer

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