Blacknote Entertainment Group Limited

Casino Moons Sister Sites

Casino Moons was operated by Blacknote Entertainment Group under a Curaçao licence. Its confirmed sister sites — Rich Casino, 21Dukes, 777Pokies, JokaRoom VIP, and Pokiesurf — have all since closed. I break down what that means for NZ players today.

Licence · Curaçao

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The Casino Moons sister sites story is one that NZ players researching this network deserve to hear honestly and completely. Every confirmed brand under the Blacknote Entertainment Group umbrella — Rich Casino, 21Dukes, 777Pokies, JokaRoom VIP, and Pokiesurf — is reported to have shut down alongside the operator itself. If you landed here hoping to sign up at a sister casino to Casino Moons, my assessment based on multiple independent sources is that the entire network is now defunct. What I can give you instead is a thorough record of what these Casino Moons sister sites were, how they operated, what players experienced, and which independently run alternatives are currently accepting New Zealand players.

The Blacknote Entertainment Group: Who Was Behind Casino Moons?

Casino Moons launched around 2008–2009 and was operated throughout its lifespan by Blacknote Entertainment Group Limited. At its peak, Blacknote ran a collection of casino brands that were predominantly aimed at players in Australia, New Zealand, Canada, and parts of Europe. The company held a Curaçao eGaming licence — the reference 1668/JAZ appears consistently on NZ-facing review pages — though I should note that one source, Casino Listings, attributed the operation to a different entity called Engage Entertainment Group Inc. and a company called Blefondia Holdings registered in Cyprus. This conflict has not been resolved publicly, and I have used Blacknote Entertainment Group as the primary operator name because it is cited by the largest number of independent sources including Casino Guru and SlotsSpot. The parent company above Blacknote level is not publicly confirmed.

Why does operator identity matter for New Zealand players evaluating Casino Moons related casinos? Because under a Curaçao licence, the operating entity is ultimately responsible for honouring player withdrawals and managing disputes. When the entity’s identity is contested or opaque, players have limited recourse if payments are refused. This is not a theoretical concern for the Blacknote network — complaints about delayed and withheld withdrawals are well documented, as I will detail below.

Is there any active brand in the Casino Moons network that NZ players can still use today? Based on research conducted for this article, no. All five confirmed sister brands and Casino Moons itself are reported closed.

Verified Casino Moons Sister Sites: What the Network Looked Like

Five brands have been confirmed as Casino Moons sister casinos by independent research sources including sistersitesindex.com and sistersites.guru. Each operated under the Blacknote Entertainment Group licence and shared the same back-end infrastructure. Here is how they compared at their last confirmed active state:

Casino Primary Audience No Deposit Offer Bonus Wagering Weekly Withdrawal Cap Live Dealer Current Status
Casino Moons AU / NZ / CA / EU 25–80 free spins 35x deposit+bonus ~NZD 6,800 Yes (limited) Closed / Defunct
Rich Casino AU primary 75 free spins 35x deposit+bonus Not publicly confirmed Yes Closed / Defunct
21Dukes AU / NZ / CA Free spins on sign-up 35x deposit+bonus Not publicly confirmed Not publicly confirmed Closed / Defunct
JokaRoom VIP AU / NZ — VIP focus No deposit bonus 35x deposit+bonus Not publicly confirmed Yes Closed / Defunct
777Pokies AU / NZ — pokies focus Match + free spins 35x deposit+bonus Not publicly confirmed Limited Closed / Defunct
Pokiesurf AU / Global Welcome free spins 35x deposit+bonus Not publicly confirmed Not publicly confirmed Closed / Defunct

What did all these brands share beneath their distinct visual identities? The same software stack, the same game providers — Betsoft, Pragmatic Play, Rival Gaming, Parlay Entertainment, Visionary iGaming, and Octopus Gaming among the confirmed studios — and the same withdrawal processing bottleneck. Live dealer content was offered at select brands via Vivo Gaming. The main visual differentiator was regional branding: Rich Casino leaned heavily into the Australian market, JokaRoom VIP adopted a high-roller aesthetic, and 777Pokies and Pokiesurf both targeted the pokies crowd that makes up a large portion of the New Zealand online gambling audience.

Could a Kiwi player tell the difference between sites like Casino Moons and its sister brands at the time? In terms of game selection and promotion structure, very little separated them. The daily bonus rotation at Casino Moons — reportedly a different deposit offer for every day of the week — was broadly replicated across the network. But the shared 35x deposit-plus-bonus wagering requirement meant a NZD 100 deposit with a 100% match bonus required NZD 7,000 in total wagering to clear, with a maximum bet of A$5 per spin and a 7-day expiry window. For typical recreational NZ players, those conditions were structurally very difficult to satisfy.

How Payments and Withdrawals Worked Across the Network

Across the Blacknote network, Casino Moons and its related brands accepted a genuinely broad range of payment methods: Visa, Mastercard, American Express, Skrill, Neteller, Neosurf, Paysafecard, ecoPayz, Flexepin, AstroPay, and an extensive list of cryptocurrencies including Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Tether (USDT), Tron (TRX), and TrueUSD. Bank wire was available for larger amounts. Crypto deposits were fee-free.

I looked specifically for NZD currency support and could not confirm it publicly. AUD was confirmed as a supported currency; NZD was not. For New Zealand players, this is a significant gap — operating an account in AUD rather than NZD means conversion fees on every deposit and withdrawal, which quietly erodes the value of any bonus or win.

The minimum deposit was approximately NZD 35 (equivalent to around USD/AUD 25). The minimum withdrawal was approximately NZD 85, and standard accounts were subject to a weekly withdrawal cap of approximately NZD 6,800 according to NZ-facing pages. Higher VIP tiers could access faster processing and higher caps, but reaching those tiers required sustained wagering volume.

In practice, did the network pay out promptly? The complaint record suggests not. The official position was that withdrawal requests would be processed internally within 72 hours, with bank wire transfers taking up to 5–15 business days beyond that. However, multiple AskGamblers complaints document players waiting 30 or more days for withdrawals that had already been approved in the system but never actually transferred. This pattern across the Casino Moons family of casinos is one of the clearest signals that the network had structural liquidity or operational problems before its closure.

Reputation, Complaints, and the Blacklist Record

How did independent watchdogs rate the Casino Moons network? The picture is mixed but ultimately negative. Casino Guru assigned Casino Moons a Safety Index of 7.0 out of 10, classified as

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Frequently asked

About the Blacknote network

Who operated Casino Moons and its sister sites?

Casino Moons and its confirmed sister sites — Rich Casino, 21Dukes, 777Pokies, JokaRoom VIP, and Pokiesurf — were all operated by Blacknote Entertainment Group Limited. Multiple independent sources including sistersitesindex.com and sistersites.guru confirm the company has since closed. One source, Casino Listings, cited different operator names (Engage Entertainment Group Inc. and Blefondia Holdings), but Blacknote Entertainment Group is used here as it is supported by the majority of independent references. No new operator has been publicly confirmed as having taken over any of these brands.

Are any Casino Moons sister sites still open and accepting NZ players?

Based on research conducted for this article, no. All five confirmed Casino Moons sister sites — Rich Casino, 21Dukes, JokaRoom VIP, 777Pokies, and Pokiesurf — are reported to have closed alongside Blacknote Entertainment Group. Any site currently using these brand names should be independently verified before depositing, as brand names can be reused by different operators after a network closure. Check Casino Guru or a comparable watchdog for current licence and complaint status.

What licence did Casino Moons and its sister casinos operate under?

Casino Moons operated under a Curaçao eGaming licence, with reference 1668/JAZ cited on NZ-facing pages. All sister sites under the Blacknote Entertainment Group network held the same Curaçao jurisdiction licence. It should be noted that Casino Guru's review of Casino Moons stated the casino had not obtained a gambling licence from any regulator at the time of their check — this conflict reflects the opacity that is common among Curaçao-licenced offshore operators. No MGA, UKGC, or Anjouan licence was confirmed for any brand in the network.

What withdrawal problems were reported across the Casino Moons network?

The most serious and recurring complaints across the Casino Moons network centred on withdrawal delays and non-payment. AskGamblers documents players waiting 30 or more days for withdrawals that had been marked as internally approved but never transferred. Casino Listings blacklisted Casino Moons following non-payment complaints originating from sister site Rich Casino. Casino Guru recorded 6 direct complaints against Casino Moons and 18 against related brands, totalling 2,983 black points. Customer support was described by multiple sources as email-only, slow to respond, and often unhelpful when complaints were raised.

What are the best currently active alternatives to Casino Moons for NZ players?

Since the Casino Moons operator network is reported closed, NZ players seeking comparable offshore options should look at independently operated casinos with cleaner payout records and responsive support. King Billy Casino, Joo Casino, and Gunsbet Casino are all Curaçao-licenced, actively accept NZ players, offer crypto payment options, and have lower minimum deposits of NZD 10. Always verify NZD currency support and review bonus wagering terms carefully before depositing at any offshore casino.

What should I verify on the casino before depositing?

Check the current operator name, licence notice, bonus terms, withdrawal rules, payment methods and safer-gambling tools on the casino itself before treating any review as complete.

Reviewed by

Grant Bradley
Grant Bradley

Senior writer, SisterSitesNZ

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