In Touch Games Limited
Casino Sister Sites
Casino 2020 was operated by In Touch Games Ltd under a UKGC licence that was surrendered in September 2023, making the brand defunct. Its historical sister sites include mFortune, Mr Spin, Dr Slot, PocketWin, Cashmo, Bonus Boss, and Jammy Monkey. New Zealand players cannot access this casino.
Licence · UKGC (surrendered)
The first thing anyone searching for Casino 2020 sister sites in 2026 needs to know is this: Casino 2020 no longer exists. In Touch Games Limited, the company that built and ran Casino 2020 alongside seven related brands, surrendered its UK Gambling Commission operating licence — account number 2091 — in September 2023. From that point, Casino 2020 and every InTouch Games sister site lost its legal authority to accept UK players. No deposits. No withdrawals. No support. The whole network went dark.
For New Zealand players, this closure is doubly relevant: Casino 2020 and the Casino 2020 same operator casinos were never accessible to Kiwis in the first place. The entire operation was built around a UK-domestic product — GBP accounts, Pay by Phone Bill deposits, and a UKGC licence that extended only to British territory. There was no NZD support, no Kahnawake or MGA offshore licence, and no evidence that NZ players were ever accepted. I treat any suggestion otherwise as unverified.
That said, the Casino 2020 sister sites story is a genuinely instructive one for anyone who follows casino networks. InTouch Games was once a recognised leader in mobile gambling — it won the EGR Mobile Operator of the Year award in 2021 and took WhichBingo Best Customer Service honours in both 2020 and 2021. Within roughly two years of those accolades, its reputation had disintegrated and its licence was gone. Understanding how that happened, and what the network looked like at its peak, is useful context for evaluating any casino operator — including those serving New Zealand players today.
Who Was Behind Casino 2020 and Its Sister Sites?
In Touch Games Limited was the sole operator across the entire Casino 2020 related casinos group. The company was registered at Fountain House, Great Cornbow, Halesowen, B63 3BL, England. It was not a white-label operation sourcing games and infrastructure from a third-party platform provider — instead, InTouch built its own technology stack and, critically, operated its own in-house game studio called Slot Factory. Every slot title across all Casino 2020 sister casinos was developed by Slot Factory. You would not encounter these games at Betway, LeoVegas, or any multi-provider competitor. They were exclusive to InTouch.
The Skywind Group acquired InTouch Games at some point prior to the September 2023 licence surrender. The precise date of that acquisition and its exact operational impact are not fully confirmed in public sources — I treat the acquisition timeline as partially unverified. What the evidence does show is that the reputational decline across the Casino 2020 operator network accelerated sharply in the period following the acquisition, with user complaint volumes rising and review scores falling across multiple independent platforms.
Does the Skywind acquisition explain the collapse? My view is that it likely contributed, but the full picture is more complex than a single ownership change. The InTouch network was already operating with a relatively narrow product — exclusive in-house games, a small library compared to mainstream operators, and payment options that were UK-specific to a degree unusual even by UKGC-market standards. When customer confidence eroded, there was less breadth to fall back on.
The Seven Verified Casino 2020 Sister Sites
The Casino 2020 sister casinos are fully verified — they shared a single UKGC licence and a single operator, so the network membership is a matter of regulatory record rather than inference. There were seven sister brands alongside Casino 2020 itself, all now defunct:
- mFortune — the oldest and most established brand in the InTouch group, offering slots, live casino games, and bingo rooms. It had the broadest product offering in the network.
- Mr Spin — a classic casino host-branded site focused on Slot Factory exclusive slots.
- Dr Slot — a neon blue-themed brand that placed roulette alongside slots more prominently than most of its siblings.
- PocketWin — historically notable for periods of no-wagering-requirement bonuses and an active bingo section.
- Cashmo — positioned as a mobile-only slots destination, leaning into the smartphone-first trend that InTouch pioneered.
- Bonus Boss — a mafia-themed creative design that was genuinely distinctive within the InTouch range.
- Jammy Monkey — an animal-themed brand launched later in the network’s life, with a smaller game library than the older siblings.
All seven sites drew exclusively from the Slot Factory game catalogue. If you played at mFortune on Monday and Dr Slot on Tuesday, you were spinning the same underlying titles with different visual wrappers. This is a common feature of operator networks — see how other multi-brand groups handle shared game libraries in our coverage of Slot Planet sister sites for a contrasting example where third-party studios are the norm.
| Sister Site | Brand Theme | Unique Offering | Current Status |
|---|---|---|---|
| mFortune | Classic mobile casino | Live casino + bingo rooms | Defunct — UKGC 2091 surrendered |
| Mr Spin | Casino host persona | Slot Factory exclusives only | Defunct |
| Dr Slot | Neon blue / science | Roulette emphasis alongside slots | Defunct |
| PocketWin | Mobile wallet branding | No-wager bonus periods; bingo | Defunct |
| Cashmo | Cash / mobile-first | Purely mobile slots positioning | Defunct |
| Bonus Boss | Mafia / crime theme | Creative design; exclusive slots | Defunct |
| Jammy Monkey | Animal / fruit theme | Newer launch; smaller library | Defunct |
Shared Terms Across the InTouch Games Network
One of the most practically important things to understand about casinos owned by InTouch Games is that they operated under a unified bonus and payment framework. Knowing the terms at one brand told you almost everything about the terms at its siblings. Are all the bonus conditions really the same across every site? Yes — the evidence is consistent across multiple sources that confirm the following applied network-wide.
Every welcome offer in the Casino 2020 operator network carried a 40x wagering requirement on the bonus amount and a seven-day expiry period. That 40x figure is notably high — many current NZ-facing operators apply 30x or below, and some prominent brands offer no-wagering free spins. The InTouch terms were not player-friendly by any modern standard.
Critically, the network imposed a shared £50 maximum withdrawal cap on no-deposit bonuses across all InTouch accounts combined. This is a cross-network ceiling, not a per-site ceiling. A player with accounts at Casino 2020, mFortune, and Mr Spin could not extract more than £50 in total from no-deposit bonus winnings across all three combined. Cycling through Casino 2020 sister casinos to multiply bonus value was explicitly prevented by this rule.
Payment methods were consistent across every brand: debit cards, PayPal, and Pay by Phone Bill for deposits, with minimum deposits ranging from £3 to £10 depending on the specific site. All transactions were GBP only — there was no currency conversion, no NZD option, and no crypto. Withdrawals historically processed within 24 to 48 hours after identity verification was completed, though KYC delays were a recurring theme in user complaints across the network.
| Factor | InTouch Games Network (historical) | Typical NZ-Facing Offshore Casino |
|---|---|---|
| Currency | GBP only | NZD supported at quality sites |
| Welcome bonus wagering | 40x on bonus amount | Typically 30x–35x; some wager-free |
| Cross-network bonus cap | £50 max across all InTouch accounts | Usually per-site; no shared cap |
| Minimum deposit | £3–£10 (GBP) | NZ$1–NZ$10 at NZ-facing sites |
| Withdrawal speed | 24–48 hours post-KYC (historical) | 24–72 hours at established operators |
| Payment methods | Debit card, PayPal, Pay by Phone Bill | Visa, Mastercard, POLi, e-wallets |
| Licence | UKGC only (surrendered 2023) | MGA, Kahnawake, or Curaçao |
| NZ player access | Never available | Confirmed at NZ-facing casinos |
| Current operational status | All brands defunct | Active where properly licensed |
The UKGC Licence Surrender: What It Actually Means
The surrender of UKGC licence account 2091 in September 2023 is the central fact of the Casino 2020 sister sites story. Why does it matter so much? Because unlike a licence suspension or a fine — both of which leave the door open to continued operation — a surrender is a permanent exit. In Touch Games Limited chose to relinquish its regulatory standing entirely. That is not a minor compliance issue; it is the end of an operation.
All seven of the Casino 2020 sister casinos operated under this single account number. There was no separate licence for mFortune, no distinct regulatory filing for Cashmo, no individual UKGC registration for Bonus Boss. A single account covered them all. When it went, every brand went with it simultaneously.
Prior to the surrender, the InTouch network had accumulated significant negative attention. Sources describe the operator winning genuine industry recognition in 2020 and 2021, then experiencing a reputational collapse that reviewers characterised as rapid and severe by industry standards. Complaints centred on withdrawal processing times, verification obstruction, and customer support quality across all Casino 2020 related casinos. Whether these issues were symptoms of post-acquisition management changes or deeper structural problems is not definitively established in the sources I reviewed.
Should any site today claim to operate under the Casino 2020 brand or the InTouch Games name with a valid licence, I would treat that as unverified unless supported by a confirmed current regulatory filing. As of the time of writing, no such licence is publicly confirmed anywhere in the world for In Touch Games Limited. The comparison with a network like Rizk Casino sister casinos, which operates under an active MGA licence, illustrates how different the regulatory footing can be between active and defunct groups.
New Zealand Relevance: Was Casino 2020 Ever Accessible to Kiwi Players?
This question comes up in NZ-focused research around Casino 2020 alternatives New Zealand, and the honest answer is no — not in any meaningful or supported sense. Casino 2020 and its InTouch Games sister sites were architected exclusively for the UK market. The UKGC licence covered only UK-resident gambling activity. Pay by Phone Bill — one of the network’s signature deposit methods — is a UK-specific payment infrastructure that New Zealand bank customers cannot access. GBP was the only currency accepted; there was no NZD wallet option and no currency conversion mechanism built into the platform.
New Zealand’s Gambling Act 2003 does not explicitly criminalise a Kiwi player accessing an offshore gambling site, but it also does not licence them. The grey-market status of offshore casinos in New Zealand means that Kiwi players who want to play online need operators with offshore licences — Kahnawake, MGA, or Curaçao — that actively serve NZ-resident accounts with NZD support. InTouch Games never offered this. For the full picture of how NZ-facing networks operate, our coverage of the Gday Casino casino network shows what a genuinely NZ-structured operator looks like by contrast.
Could a determined NZ player have found a way to create a GBP account at Casino 2020 in its active years? Possibly, though the operator’s verification requirements under UKGC rules would likely have flagged a non-UK address during KYC. I treat any claim that NZ players were regularly and intentionally served by InTouch casinos as unverified and inconsistent with the operator’s documented structure.
How Does the InTouch Network Compare to Active Alternatives for NZ Players?
Given that Casino 2020 alternatives New Zealand are what most Kiwi readers actually need, it is worth spelling out what a functional comparison looks like. The three NZ-accessible alternatives I have data on from this research are Jackpot City Casino, Spin Casino, and Zodiac Casino. None of these are related to InTouch Games — they are independent alternatives, not Casino 2020 sister casinos. They are listed here purely for comparison value.
Jackpot City Casino, operated by Baytree Entertainment Ltd under the Entain group umbrella, holds MGA and Kahnawake licences and accepts NZD accounts with a NZ$10 minimum deposit. Its welcome offer extends across four deposits to NZ$1,600 at 100% match. Spin Casino runs on the same platform with a NZ$1,000 welcome spread across three deposits. Zodiac Casino requires only NZ$1 for its first deposit and offers 80 free spins in return, operating under a Kahnawake licence. The operator behind Zodiac Casino is not publicly confirmed in the sources I reviewed — I treat that as an information gap rather than a red flag, but it is a factor worth weighing.
What all three share that InTouch Games never offered NZ players: NZD accounts, NZ-accessible payment methods including POLi and major e-wallets, and offshore licences that make them legally available to Kiwi players under New Zealand’s grey-market framework. The difference is substantial. For a broader view of how different network operators are rated for NZ suitability, the 21 Casino related casino brands page offers a useful comparison of a European-origin network with NZ-facing products.
A Warning About Outdated InTouch Games Coverage Online
I want to flag something I noticed while researching Casino 2020 sister sites: a meaningful number of third-party pages continue to present the Casino 2020 operator network as though it is currently accepting players. Some of these pages carry 2025 or 2026 update dates but make no reference to the September 2023 UKGC licence surrender. This is a serious accuracy problem, particularly for a topic like online gambling where financial decisions follow from the information presented.
Why does this happen? Partly because content is often refreshed for SEO signals without substantive editorial review. A page title or meta description might be updated without anyone verifying whether the casino in question is still live. Do not assume that a recently-dated review means the casino is operational. The only reliable check is a direct search of the UKGC public register, the MGA licence database, or whichever regulatory authority the operator claims.
For Casino 2020 specifically: the UKGC register confirms that account 2091 is no longer active. That is the definitive source. Any page asserting that Casino 2020 is open, accepting deposits, or processing withdrawals in 2026 is factually incorrect based on the available regulatory evidence. Sites like Casino 2020 do not exist in active form — and any brand claiming that identity without a current licence should be avoided entirely.
Editorial Verdict on the Casino 2020 Network
My rating of 2.4 for Casino 2020 and the InTouch Games casino network reflects several overlapping factors. The verified Casino 2020 sister sites structure is clearly documented — seven brands, one operator, one licence — and that transparency earns some credit. The operator’s early awards and the genuine creativity of the Slot Factory studio also count for something historically. But the UKGC licence surrender is a hard negative that outweighs any legacy goodwill. A surrendered licence is not a nuanced outcome; it is a definitive end.
The shared 40x wagering requirement, the cross-network £50 bonus cap, the recurring withdrawal complaint patterns, and the complete absence of any NZ-facing infrastructure add further weight to the low rating. Even in its operational years, this was not a network I would have recommended to New Zealand players — and it is emphatically not one I can recommend now.
If you have arrived here genuinely looking for casino sister sites with NZ relevance, use our sister sites directory to find currently active networks with verified NZD support. If responsible gambling is a consideration, our responsible gambling resource page covers self-exclusion tools and the Problem Gambling Foundation of New Zealand helpline at 0800 654 655. The InTouch Games chapter is closed — and that is the most important fact about Casino 2020 sister sites in 2026.
Frequently asked
About the In network
Is Casino 2020 still open and can I play there in 2026?
No. Casino 2020 ceased operations after its operator, In Touch Games Limited, surrendered UKGC licence account 2091 in September 2023. The casino is no longer accessible to any players anywhere in the world. Do not attempt to deposit at any site claiming to be Casino 2020, as the brand has no current valid operating licence.
Who operated Casino 2020 and what are its verified sister sites?
Casino 2020 was operated by In Touch Games Limited, registered in Halesowen, England. Its verified sister sites — all covered under the same UKGC licence account 2091 — were mFortune, Mr Spin, Dr Slot, PocketWin, Cashmo, Bonus Boss, and Jammy Monkey. All of these brands are now defunct following the September 2023 licence surrender. Skywind Group acquired InTouch Games prior to the closure, though the precise acquisition timeline is not fully confirmed in public sources.
Could New Zealand players ever access Casino 2020 or its sister sites?
No. Casino 2020 and all InTouch Games brands were built exclusively for the UK market. They held only a UKGC licence, accepted GBP only, and used payment methods such as Pay by Phone Bill that are not available to NZ bank customers. There was never an NZD account option, no offshore licence covering New Zealand, and no confirmed history of NZ players being accepted. This network was never relevant to the New Zealand market.
What bonus terms applied across the Casino 2020 sister casinos network?
All InTouch Games brands including Casino 2020 applied a 40x wagering requirement to the bonus amount, with a seven-day expiry window. Across the entire network, a shared £50 maximum withdrawal limit applied to winnings from no-deposit bonuses — this was a combined cap covering all InTouch accounts a player held, not a per-site limit. Claiming bonuses at multiple sister sites did not increase the total withdrawable amount beyond £50.
What should New Zealand players consider as alternatives to Casino 2020 sister sites?
Since Casino 2020 and all its sister sites are defunct and were never NZ-facing, Kiwi players should focus on offshore casinos with verified NZD account support, a current licence from a recognised authority such as the MGA or Kahnawake Gaming Commission, and NZ-accessible payment options including Visa, Mastercard, or POLi. Jackpot City Casino and Spin Casino are two NZ-facing examples with MGA and Kahnawake licences currently active.
What should I verify on the casino before depositing?
Check the current operator name, licence notice, bonus terms, withdrawal rules, payment methods and safer-gambling tools on the casino itself before treating any review as complete.
